Steadfast in Service to Our Community
Community Benefit Report 2021
View our full Community Benefit Report
The COVID-19 pandemic has heightened the need for medical care and Northwest Healthcare has safely delivered our full complement of medical services while supporting more than 3700 COVID inpatients since March 2020. Our team of caregivers is tireless in their dedication and making a difference for hundreds of patients each day. Thanks to our physicians, nurses, pharmacists, respiratory therapists, lab techs, housekeepers, food service workers and others, patients received the medical care they needed in 2021 at more than 801,000 interactions with our hospital, outpatient clinics and physician offices.
We also provide benefit to our community through our tax dollars supporting civic resources, charitable contributions, acts of service and as an employer of local residents. Our impact ripples throughout the community and helps improve the quality of life for all of our neighbors.
Highlights of the last year include:
- Delivering Quality Care
- ER Patient Visits: 101,200
- Inpatient Admissions: 18,900
- Births: 1,600
- Surgeries: 39,500
- Outpatient Visits: 640,000
(including physician clinic visits, procedures & imaging)
Total Patient Encounters: 801,200
- Financial Benefits
- Capital Projects: $128.8 million*
- Property, Sales & GRT Taxes: $46.9 million
- Payroll: $238 million
*Capital investment includes total project cost for Northwest Medical Center Houghton.
- Caring for Our Community
- Charity & Uncompensated Care: $48.1 million
- Dollars Spent Locally: $20.4 million
- Overall Community Benefit: $482.2 million
Helping people get well and live healthier is rewarding work, and we are grateful for the trust every patient places in us. We are also grateful for the support and encouragement provided by our community throughout the past year.
View our full Community Benefit Report