Northwest Healthcare Reports on its Care for Pima County Community in 2025
4/6/2026
TUCSON, AZ – At more than one million patient encounters last year, Northwest Healthcare delivered on its commitment to provide quality healthcare for the Pima County community. Our 2025 Community Benefit Report shows care extended well beyond the hospital and clinics, contributing more than $615 million to the region through charity/uncompensated care, capital dollars reinvested in services and facilities, employee payroll, charitable projects and payment of more than $38 million in taxes supporting local schools and civic resources.
We invested our resources to increase access and strengthen services through more than $8.4 million in projects, including the addition of a Neurosurgery program and expansion of our high-impact Cardiology, Orthopedic, and Urology service lines and robotic surgery technology and capabilities. The Interventional Pulmonology team celebrated its 700th robotic surgery in 2025, as part of our fight against lung cancer.
The reinvestment in services benefits local residents and serves as an important resource for patients who come from other hospitals many miles away. Our commitment to providing access to care means we are always seeking ways to meet the growing needs of the region.
“We are here to care for our patients and the place we all call home,” said Ben Ridder, CEO of Northwest Medical Center. “Health is central to quality of life, and we offer advanced medical services here in Tucson to make it easy to access the care you need. It’s our privilege to transform lives every day, helping patients manage their health at every stage of life.”
Area families grew with Northwest Healthcare delivering more than 1,500 babies in 2025. We offer a spectrum of care from prenatal to postpartum, including high-risk pregnancy care, advanced labor and delivery services, and care that extends beyond delivery, including a range of educational resources for new parents.
Keeping patients safe remains a priority, and this focus has led to key safety milestones, including a CMS recognition of the Skilled Nursing Unit at Oro Valley Hospital with a Five-Star Quality Rating.
Emergency medicine is a critical service, with more than 123,500 visits to the four hospital emergency rooms and affiliated freestanding Emergency Centers in Marana and Vail. Life-saving, medically necessary care was provided to all patients, regardless of their ability to pay, with more than $165 million in charity and uncompensated care in 2025.
Northwest Healthcare and its employees also support local organizations that make a difference, especially those addressing social determinants of health. Through service projects such as the annual Jars of Love Peanut Butter drive for Community Food Bank of Southern Arizona and contributions to charitable organizations such as Youth on their Own, United Way, and Impact of Southern Arizona, we give back to the community throughout the year.
Payroll of more than $346 million supports the delivery of around the clock care by a team of physicians, nurses and support staff, all passionate about serving patients. Their compassion and skills make a difference in the lives of neighbors, friends and the larger community.
“We have immense gratitude for every member of our team, and we are investing in resources to support them in their work and a culture that attracts and retains these talented people,” said Ridder. This team is passionate about delivering quality care to those who are counting on us. We have an unwavering commitment to patient safety, clinical excellence, and doing the right thing every day for those who trust us with their care.”
Support for the future healthcare workforce includes training the next generation of medical professionals. Our Graduate Medical Education Program, led by experienced physicians, is designed to support and train resident physicians at the beginning of their careers – and to invest in the future of healthcare in Pima County.
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